Roxborough Water and Sanitation District’s sewer guidance asks residents to contact the utility promptly when a backup occurs so the blockage can be located. Its explanation distinguishes a problem inside a home from one affecting the shared main.
According to the district, the property owner maintains the pipe from the property line into and throughout the home. The district maintains the connection from that boundary to the wastewater main. Those physical responsibilities do not mean every cleanup cost is automatically paid by the utility.
The guide also advises keeping grease and objects other than toilet paper out of household drains and toilets. This account was checked Nov. 10 and summarizes the district’s process, rather than deciding responsibility for a specific incident. Residents can discuss plumbing work with a qualified professional and any available backup coverage with their insurer.
