Denver and its airport need stronger rules for artificial intelligence, according to an October 22 release from the city auditor. The audit found incomplete controls at Technology Services and no formal AI-governance framework at Denver International Airport.
Auditors said a test using fabricated prohibited information did not trigger the warning the city expected. Technology Services attributed the gap to a deployment issue. At the airport, auditors identified seven tools used more often than the approved Microsoft Copilot product without the same review or approval.
The findings concern safeguards and accountability, not proof that a real resident’s information was exposed. Both agencies agreed with all recommendations, according to the auditor. A follow-up is planned to check whether policies, inventories and monitoring improve.
